{"id":23948,"date":"2021-06-08T16:05:18","date_gmt":"2021-06-08T13:05:18","guid":{"rendered":"http:\/\/localhost:8080\/?p=23948"},"modified":"2026-10-19T10:39:34","modified_gmt":"2026-10-19T07:39:34","slug":"dijital-cagda-musteri-sadakati-online-egitim","status":"publish","type":"post","link":"https:\/\/kompozit.org.tr\/en\/dijital-cagda-musteri-sadakati-online-egitim\/","title":{"rendered":"Dijital \u00c7a\u011fda M\u00fc\u015fteri Sadakati Online E\u011fitim"},"content":{"rendered":"

\u0130SO Akademi taraf\u0131ndan 25 Haziran 2021 tarihinde d\u00fczenlenen \u201cDijital \u00c7a\u011fda M\u00fc\u015fteri Sadakati Online E\u011fitim\u201d hakk\u0131ndaki bilgiler a\u015fa\u011f\u0131da yer almaktad\u0131r.<\/p>\n

\"Dijital<\/p>\n

\n\n\n\n
\n
\n\n\n\n
\n
\n\n\n\n\n\n
\n

Siber mekanlar ve dijital d\u00fcnya davran\u0131\u015f stilleri ve markaya bak\u0131\u015f \u015fekli ile farkl\u0131l\u0131klar g\u00f6stermektedir. E\u011fitimde markalar\u0131n en \u00f6nemli yap\u0131 ta\u015flar\u0131ndan biri olan m\u00fc\u015fteri sadakatinin g\u00fc\u00e7lendirilmesi, web ve m\u00fc\u015fteri takibi, sosyal etkile\u015fimler i\u00e7in sosyal medya \u00e7oklu kanal m\u00fc\u015fteri deneyimi hakk\u0131nda bilgilendirme yap\u0131lacakt\u0131r.<\/p>\n

\u0130\u00e7erik:
\n1. M\u00fc\u015fteri sadakatine giderken u\u011franmas\u0131 \u015fart duraklar
\n2. Dijitalde m\u00fc\u015fteri memnuniyeti KPI\u2019lar\u0131
\n3. CLV, Customer Churn
\n4. \u00dcr\u00fcnler, servisler, servisle\u015ftirmeler
\n5. Call Center\u2019lar ve de\u011ferlendirmeler
\n6. Call Center de\u011ferlendirmeleri
\n7. Uygulamalar, web ve m\u00fc\u015fteri takibi
\n8. Sosyal etkile\u015fimler i\u00e7in sosyal medya
\n9. Omni-channel (\u00e7oklu kanal) m\u00fc\u015fteri deneyimi
\n10. Sadakat programlar\u0131
\n11. Oyunlar ve oyunla\u015ft\u0131rma
\n12 Marka el\u00e7ilikleri<\/p>\n

E\u011fitime kat\u0131l\u0131m \u00fccretsizdir. <\/strong><\/p>\n

Program detaylar\u0131na ula\u015fmak i\u00e7in l\u00fctfen t\u0131klay\u0131n\u0131z.<\/a><\/p>\n

\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/td>\n<\/tr>\n
\n

E\u011fitmenimizle tan\u0131\u015f\u0131n<\/p>\n

\"Dijital<\/p>\n

At\u0131f \u00dcnald\u0131
\nGazeteci \u2013 Yazar
\nAt\u0131f \u00dcnald\u0131, yakla\u015f\u0131k otuz y\u0131ld\u0131r kitap, bilgisayar program\u0131 ve k\u00f6\u015fe yazarl\u0131\u011f\u0131 yapmaktad\u0131r. Medya kurumlar\u0131nda, internet \u015firketlerinde y\u00f6neticilik yapm\u0131\u015f, son on y\u0131ld\u0131r, internet teknolojileri konusunda dan\u0131\u015fmanl\u0131k vermektedir.<\/p>\n

onlineitibaryonetimi.com<\/a> adresinin sahibi ve 2010 y\u0131l\u0131ndan beri online itibar y\u00f6netimi konusunda ki\u015fi ve kurumlara \u00e7al\u0131\u015fmalar yap\u0131yor.<\/p>\n

\u015eu ana kadar geni\u015fletilmi\u015f ikinci bask\u0131lar\u0131 yap\u0131lm\u0131\u015f d\u00f6rt kitap ve bir\u00e7ok k\u00f6\u015fe yaz\u0131s\u0131 yazm\u0131\u015f, Bloomberg Businessweek\u2019de her hafta k\u00f6\u015fe yaz\u0131lar\u0131 yazmaktad\u0131r.<\/p>\n<\/td>\n<\/tr>\n

\n

Kay\u0131t Ol!<\/strong><\/a><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>","protected":false},"excerpt":{"rendered":"

\u0130SO Akademi taraf\u0131ndan 25 Haziran 2021 tarihinde d\u00fczenlenen \u201cDijital \u00c7a\u011fda M\u00fc\u015fteri Sadakati Online E\u011fitim\u201d hakk\u0131ndaki bilgiler a\u015fa\u011f\u0131da yer almaktad\u0131r. Siber mekanlar ve dijital d\u00fcnya davran\u0131\u015f stilleri ve markaya bak\u0131\u015f \u015fekli ile farkl\u0131l\u0131klar\u2026<\/p>","protected":false},"author":1,"featured_media":1210,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[55],"tags":[],"class_list":["post-23948","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-duyurular"],"_links":{"self":[{"href":"https:\/\/kompozit.org.tr\/en\/wp-json\/wp\/v2\/posts\/23948","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kompozit.org.tr\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kompozit.org.tr\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kompozit.org.tr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kompozit.org.tr\/en\/wp-json\/wp\/v2\/comments?post=23948"}],"version-history":[{"count":1,"href":"https:\/\/kompozit.org.tr\/en\/wp-json\/wp\/v2\/posts\/23948\/revisions"}],"predecessor-version":[{"id":23951,"href":"https:\/\/kompozit.org.tr\/en\/wp-json\/wp\/v2\/posts\/23948\/revisions\/23951"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kompozit.org.tr\/en\/wp-json\/wp\/v2\/media\/1210"}],"wp:attachment":[{"href":"https:\/\/kompozit.org.tr\/en\/wp-json\/wp\/v2\/media?parent=23948"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kompozit.org.tr\/en\/wp-json\/wp\/v2\/categories?post=23948"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kompozit.org.tr\/en\/wp-json\/wp\/v2\/tags?post=23948"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}