{"id":25170,"date":"2021-08-05T14:51:42","date_gmt":"2021-08-05T11:51:42","guid":{"rendered":"http:\/\/localhost:8080\/?p=25170"},"modified":"2026-10-19T10:39:47","modified_gmt":"2026-10-19T07:39:47","slug":"kusaklar-arasi-iletisim-online-egitimi","status":"publish","type":"post","link":"https:\/\/kompozit.org.tr\/en\/kusaklar-arasi-iletisim-online-egitimi\/","title":{"rendered":"Ku\u015faklar Aras\u0131 \u0130leti\u015fim Online E\u011fitimi"},"content":{"rendered":"

\u0130SO Akademi taraf\u0131ndan 20 A\u011fustos 2021 tarihinde d\u00fczenlenen \u201c<\/strong>Ku\u015faklar Aras\u0131 \u0130leti\u015fim Online E\u011fitimi\u201d<\/strong> hakk\u0131ndaki bilgiler a\u015fa\u011f\u0131da yer almaktad\u0131r.<\/p>\n

\"Ku\u015faklar<\/p>\n

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Gu\u0308nu\u0308mu\u0308zde hem kurum c\u0327al\u0131s\u0327anlar\u0131n\u0131n hem de yo\u0308neticilerin farkl\u0131 kus\u0327aklar olarak bir arada yas\u0327amas\u0131 en o\u0308nemli konulardan biri haline geldi.<\/p>\n

E\u011fitimde farkl\u0131 duygular\u0131n yo\u0308netimi, farkl\u0131 bak\u0131s\u0327 ac\u0327\u0131lar\u0131n\u0131n kes\u0327fedilmesi, dig\u0306er du\u0308s\u0327u\u0308nce ve davran\u0131s\u0327 modelleri ile de kus\u0327aklararas\u0131 etkili iletis\u0327im kurabilmenin ve en o\u0308nemlisi bu farkl\u0131l\u0131klardan bir tak\u0131m yaratabilmenin ipuc\u0327lar\u0131n\u0131 hakk\u0131nda bilgilendirme yap\u0131lacakt\u0131r.<\/p>\n

\u0130\u00e7erik:
\n\u2022 \u00d6nce kendini tan\u0131 \u2013 sonra c\u0327evreni
\n\u2022 \u00d6nyarg\u0131lardan kurtulma
\n\u2022 Ku\u0308ltu\u0308ru\u0308 tan\u0131m\u0131
\n\u2022 Ku\u0308ltu\u0308rel fark\u0131ndal\u0131kl\u0131\u011f\u0131n \u00f6nemi
\n\u2022 Kus\u0327aklar\u0131 nas\u0131l tan\u0131mlar\u0131z?
\n\u2022 Kus\u0327aklar aras\u0131 fark\u0131ndal\u0131\u011f\u0131n \u00f6nemi
\n\u2022 Deg\u0306erler fark\u0131ndal\u0131g\u0306\u0131 (o\u0308rnek olay c\u0327al\u0131s\u0327mas\u0131)
\n\u2022 Deg\u0306er, \u0131\u0307nan\u00e7, tercih, tutum aras\u0131ndaki farklar
\n\u2022 \u0130s\u0327 ortam\u0131nda kus\u0327aklararas\u0131 davran\u0131s\u0327 modelleri
\n\u2022 \u0130s\u0327 yas\u0327ant\u0131s\u0131nda x-y-z kus\u0327ag\u0306\u0131n\u0131n birlikte c\u0327al\u0131s\u0327mas\u0131
\n\u2022 Farkl\u0131 deg\u0306erlerle ekipte gu\u0308ven ve sinerji yaratabilmek\n<\/p>\n

E\u011fitime kat\u0131l\u0131m \u00fccretsizdir. <\/strong><\/p>\n

Program detaylar\u0131na ula\u015fmak i\u00e7in l\u00fctfen t\u0131klay\u0131n\u0131z.<\/a><\/p>\n

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E\u011fitmenimizle tan\u0131\u015f\u0131n<\/p>\n

Ay\u015fe Kapran
\n\u015eirket Kurucusu, Kame Dan\u0131\u015fmanl\u0131k<\/p>\n

\u0130stanbul do\u011fumlu olan Ay\u015fen Kapran Lisans e\u011fitimini Marmara \u00dcniversitesi \u0130\u015fletme B\u00f6l\u00fcm\u00fc\u2019nde tamamlayarak, LSE \u2013 Uluslararas\u0131 Pazarlama alan\u0131nda y\u00fcksek lisans yapm\u0131\u015ft\u0131r. Tezini \u00fcniversitesinde vermi\u015ftir. Profesyonel \u00e7al\u0131\u015fma hayat\u0131na, 1981 y\u0131l\u0131nda T\u00fcrkiye \u0130\u015f Bankas\u0131 A.\u015e. Sultanhamam \u015eubesi \u0130hracat Servisinde ba\u015flam\u0131\u015ft\u0131r. G\u00f6rev ald\u0131\u011f\u0131 bankalar s\u0131ras\u0131yla; \u0130ktisat Bankas\u0131, D\u0131\u015fbank A.\u015e. Bank Ekspres A.\u015e. olup, 1995 y\u0131l\u0131nda Ko\u00e7bank A.\u015e. Genel M\u00fcd\u00fcrl\u00fck- Bireysel Koordinasyon Biriminde Grup M\u00fcd\u00fcr\u00fc olarak g\u00f6rev yaparken, T\u00fcrkiye\u2019de bulunan ilk Banka \u00c7a\u011fr\u0131 Merkezi\u2019nin kurulu\u015funu ger\u00e7ekle\u015ftirmi\u015ftir.<\/p>\n

\u0130\u015f Geli\u015ftirme Grup M\u00fcd\u00fcr\u00fc olarak g\u00f6rev ald\u0131\u011f\u0131 Egebank A.\u015e.\u2019de bankac\u0131l\u0131k alan\u0131ndaki ikinci Call-Center projesini ve co-branded kart projesini ger\u00e7ekle\u015ftirmi\u015ftir. Tekstilbank A.\u015e. Genel M\u00fcd\u00fcrl\u00fc\u011f\u00fc\u2019nde CallCenter, \u0130nternet Bankac\u0131l\u0131\u011f\u0131, CRM, Data Warehouse ve ATM\u2019lerden sorumlu Alternatif Da\u011f\u0131t\u0131m Kanallar\u0131 Direkt\u00f6r\u00fc olarak g\u00f6rev alm\u0131\u015f ve 3. Call-Center kurulu\u015f projesini hayata ge\u00e7irmi\u015ftir. 2001 y\u0131l\u0131nda bir erkek \u00e7ocuk sahibi olarak, profesyonel \u00e7al\u0131\u015fma ya\u015fant\u0131s\u0131n\u0131 tamamlay\u0131p, Dan\u0131\u015fmanl\u0131k ve E\u011fitim Sekt\u00f6r\u00fc\u2019ne ge\u00e7mi\u015ftir.SYS Dan\u0131\u015fmanl\u0131k ve UN\u0130DA Dan\u0131\u015fmanl\u0131k firmalar\u0131nda, yakla\u015f\u0131k 12 sene, ba\u011f\u0131ms\u0131z dan\u0131\u015fmanl\u0131k yapm\u0131\u015ft\u0131r.<\/p>\n

T. \u0130\u015f Bankas\u0131 MOD (M\u00fc\u015fteri Odakl\u0131 D\u00f6n\u00fc\u015f\u00fcm) projesinde ba\u015f-dan\u0131\u015fman olarak 4 sene g\u00f6rev alm\u0131\u015f, 120 ki\u015filik bir dan\u0131\u015fman kadrosunun idaresini ger\u00e7ekle\u015ftirmi\u015f ve ayn\u0131 zamanda assessor olarak da sadece bu projede \u00fc\u00e7 bin ki\u015fiye de\u011ferlendirme (assessment) raporu yazm\u0131\u015ft\u0131r. Ayn\u0131 zamanda e\u011fitmen olarak da 14 senedir \u00e7al\u0131\u015fmalar\u0131na devam etmektedir. 2016-2019 Mart ay\u0131 Tim Dan\u0131\u015fmanl\u0131k b\u00fcnyesinde \u00d6l\u00e7me- De\u011ferlendirme ve Ki\u015fisel Geli\u015fim Kulvar\u0131ndan sorumlu Y\u00f6netici Ortak olarak \u00e7al\u0131\u015fm\u0131\u015ft\u0131r. 2019 Nisan ay\u0131 itibar\u0131yla kendi \u015firketi KAME Dan\u0131\u015fmanl\u0131k olarak hizmet vermeye ba\u015flam\u0131\u015ft\u0131r.<\/p>\n<\/td>\n<\/tr>\n

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Kay\u0131t Ol!<\/strong><\/a><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>","protected":false},"excerpt":{"rendered":"

\u0130SO Akademi taraf\u0131ndan 20 A\u011fustos 2021 tarihinde d\u00fczenlenen \u201cKu\u015faklar Aras\u0131 \u0130leti\u015fim Online E\u011fitimi\u201d hakk\u0131ndaki bilgiler a\u015fa\u011f\u0131da yer almaktad\u0131r. Gu\u0308nu\u0308mu\u0308zde hem kurum c\u0327al\u0131s\u0327anlar\u0131n\u0131n hem de yo\u0308neticilerin farkl\u0131 kus\u0327aklar olarak bir arada yas\u0327amas\u0131 en\u2026<\/p>","protected":false},"author":1,"featured_media":1210,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[55],"tags":[],"class_list":["post-25170","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-duyurular"],"_links":{"self":[{"href":"https:\/\/kompozit.org.tr\/en\/wp-json\/wp\/v2\/posts\/25170","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kompozit.org.tr\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kompozit.org.tr\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kompozit.org.tr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kompozit.org.tr\/en\/wp-json\/wp\/v2\/comments?post=25170"}],"version-history":[{"count":1,"href":"https:\/\/kompozit.org.tr\/en\/wp-json\/wp\/v2\/posts\/25170\/revisions"}],"predecessor-version":[{"id":25172,"href":"https:\/\/kompozit.org.tr\/en\/wp-json\/wp\/v2\/posts\/25170\/revisions\/25172"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kompozit.org.tr\/en\/wp-json\/wp\/v2\/media\/1210"}],"wp:attachment":[{"href":"https:\/\/kompozit.org.tr\/en\/wp-json\/wp\/v2\/media?parent=25170"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kompozit.org.tr\/en\/wp-json\/wp\/v2\/categories?post=25170"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kompozit.org.tr\/en\/wp-json\/wp\/v2\/tags?post=25170"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}