KOSGEB Overseas Market Support Program

Applications for the KOSGEB Overseas Market Support (Internationalization) Program have begun. The aim of the program is to contribute to the opening of businesses to international markets and the development of their export capacity. According to verbal information received from the KOSGEB Call Center (444 1 567), the support program is open to the Manufacturing Industry as well as the Service Sector. Sectors supported by KOSGEB Applications from other sectors included in the program are also welcome. A business can benefit from this program only once.
Announcement: https://www.kosgeb.gov.tr/site/tr/genel/destekdetay/7139/yurt-disi-pazar-destek-programi
Online application system: https://edevlet.kosgeb.gov.tr
(A short presentation explaining how to log in to the online application system:) https://1drv.ms/b/s!AvA4x730lOhbg-0MRZ66H2fmMiLkbA?e=XXzbrL)
Who can apply?
Businesses registered with KOSGEB and with approved SME Declarations that meet the following conditions:
- To be eligible, a natural or legal person must meet the requirements defined in the Turkish Commercial Code, and be registered and active in the SME Information System (KBS).
- The company's SME Information Declaration must be up-to-date.
Supporting: The project application must consist of at least 3 different expense groups, as listed below.
Supported Expense Groups
Explanation
Support Amount Rate and Upper Limit
Personnel Expenses
- Non-reimbursable support is provided for personnel expenses, provided that new personnel are hired. Support is available for personnel who have not been employed by the company within the last 4 months prior to the project start date, or for personnel who have been employed within the last 30 days prior to the project start date and will work full-time.
- Personnel employed under this support program must only have their social security registration with the supported company for the duration of the project. Otherwise, no support payments will be made for those months.
- Within the scope of this support, businesses can also employ foreign nationals.
- The daily support limit is determined by dividing the monthly net minimum wage (including the Minimum Living Allowance for single and childless individuals) by 30 (current amount: 2,020.59 TL) and then multiplying this amount by the education level coefficient.
- Coefficients based on educational level:
- Associate Degree: 1.25 (2,525.74 TL)
- License: 1.5 (3,030.89 TL)
- Master's Degree: 1.75 (3,536.03 TL)
- Doctorate: 2 (4,041.18 TL)
- Coefficients based on educational level:
- Support is available for a maximum of 4 personnel within the scope of the project.
- Maximum total support amount: 100,000 TL
- Toplam destek tutarının azami %30’u olabilir.
- Support rate:
- Hibe: %100
Software and Hardware Expense Support
- The following expenses are eligible for support under software costs:
- Software license fee
- Time-limited license fee, limited to the project duration.
- Cloud-based software license usage fee
- Software-related training and consulting expenses
- The following expenses are eligible for support under hardware costs:
- Server
- Desktop computer
- Laptop
- Other hardware costs required for using the software.
- Maximum Total Support Amount: 100,000 TL
- Support rate:
- Hibe: %70
- Geri Ödemeli Destek: %30
Promotion Expenses for International Markets
- Supported expenses:
- Membership fees for e-commerce sites determined by the KOSGEB Presidency.
- According to verbal information received from the KOSGEB Call Center (444 1 567), the list of e-commerce sites eligible for support will be published on the KOSGEB website under the "Foreign Market Support" page in the coming days.
- Digital advertising/promotion expenses (social media advertising, search engine optimization, etc.)
- Foreign print advertising (newspaper, magazine) expenses
- Expenses for advertising published in airline magazines
- Expenses for catalogs prepared in a foreign language to promote the company and its products.
- Membership fees for e-commerce sites determined by the KOSGEB Presidency.
- A Domestic Trademark Registration Certificate is required at the payment stage in order to be reimbursed for promotional expenses.
- Maximum Total Support Amount: 100,000 TL
- Support rate:
- Hibe: %70
- Geri Ödemeli Destek: %30
International Trade Fair and Travel Expenses
- The following expenses are supported for participation in international trade fairs listed on the Ministry of Trade's website:
- Supported trade fairs:
- Trade fairs included in the Support Program in 2019: https://www.ticaret.gov.tr/ihracat/fuarlar/2019-yili-destek-kapsamina-alinan-yurt-disi-fuarlar
- Trade fairs included in the Support Program in 2020: https://www.ticaret.gov.tr/ihracat/fuarlar/2020-yili-destek-kapsamina-alinan-yurt-disi-fuarlar
- Business premises rental
- Stand setup
- Transportation, storage, and energy costs.
- Business representatives who will be working at the fair (business representatives must be the owner, partner, or employee of the business) must have completed their business activities between 3 days prior to the start date of the fair and 3 days after the end date of the fair;
- Accommodation expenses
- Economy Class Round Trip Transportation Costs
- Supported trade fairs:
- The following expenses related to business trips abroad and participation in international congresses/conferences/symposiums, which business representatives will undertake for promotional and marketing activities within the scope of the project, are supported:
- Participation/Entry Fee
- Accommodation expenses for a maximum of 2 business representatives (Business representatives must be the owner, partner, or employee of the business.)
- Round-trip economy class transportation costs for a maximum of two business representatives (Business representatives must be the owner, partner, or employee of the business.)
- Maximum Total Support Amount: 150,000 TL
- Support rate:
- Hibe: %70
- Geri Ödemeli Destek: %30
Testing, Analysis and Documentation Expenses
- The project provides support for expenses related to testing, analysis services, and document acquisition.
- Test and analysis expense support covers the costs of testing and analysis services that businesses will receive from accredited laboratories both domestically and internationally.
- Under the certification expense support program, businesses receive support for their expenses related to application, file review, consultancy, training, audit, inspection, and certification acquisition.
- Maximum Total Support Amount: 100,000 TL
- Support rate:
- Hibe: %70
- Geri Ödemeli Destek: %30
Service Procurement Expenses
- The following expenses are supported under the service procurement expense support program:
- Training and consultancy expenses: expenses for training and consultancy services (including market research consultancy) that businesses will receive for export-oriented activities within the scope of the project.
- Organizations where educational services can be obtained:
- Turkish Exporters' Council (TİM)
- Exporter Associations
- Units of universities established to provide training services to businesses.
- Public institutions/organizations and their units established for the purpose of providing training services (provided that their regulations permit them to provide training within the scope of foreign trade)
- Institutions/organizations that have permission to open an institution under the Private Educational Institutions Law No. 5580 and have program approval in their field.
- Organizations where educational services can be obtained:
- Design expenses: The design costs of products/packaging intended for export that businesses incur.
- Foreign trademark registration expenses: These are the payments made by businesses to foreign institutions/organizations that are equivalent to TÜRKPATENT (Turkish Patent and Trademark Office) for Trademark Registration Certificates.
- To be able to pay for a company's international trademark registration fees, a domestic trademark registration certificate is required at the payment stage.
- Shipping costs: all transportation and insurance expenses incurred by businesses in the process of sending product samples intended for export to buyers abroad via air/road/rail/sea.
- Other service procurement expenses that can be associated with the project.
- Maximum Total Support Amount: 100,000 TL
- Support rate:
- Hibe: %70
- Geri Ödemeli Destek: %30
Total Support Amount
- Upper limit: 300,000 TL
- Grant: 210,000 TL
- Refundable Support: 90,000 TL
VAT is not included in the support program.
Support period:
- Minimum: 6 months
- Maximum: 24 months (If the company requests a revision, an additional period of up to 6 months may be granted by the Board, provided that the project duration does not exceed 24 months.)
Points to consider:
- Before applying Implementation Principles It is recommended to review this.
- A business can benefit from this program only once.
- In the evaluations, businesses whose main activity code in the financial records is in the medium-high technology sector listed in the Priority Technology Areas Table will receive an additional 5 points, while those in the high-technology sector will receive an additional 10 points.
- The characteristics of each expense item that the Board decides to support are expressed as Minimum Qualifications and Technical Specifications. The Implementing Unit shall determine the following for the expense item:;
- If the minimum conditions specified in the Board's decision are met, the support payment will be made taking into account the amount determined by the Board as the basis for support for the relevant expenditure item.
- If the minimum requirements stipulated in the Board's decision are not met, the Implementation Unit will submit this matter to the Board, and if the Board approves, the support payment may be made.
- Expenses incurred before the project start date are not supported. However, expenses for fairs, congresses/conferences/symposiums held during the project period are supported before the project start date.
- Expenses paid before this date are not considered within this scope and are supported provided they are approved by the Board.
- When the price of goods and services purchased from abroad is stated in foreign currency, payment will be made in Turkish Lira based on the Turkish Central Bank's foreign exchange buying rate and the invoice date.
- The business is eligible for support from its owners and partners, as well as their spouses, mothers, fathers, siblings, children, and businesses owned or co-owned by them.
- They cannot purchase goods/services. If such a situation is detected, support payments will not be made.
- If the business has tax and/or social security debts exceeding the limits specified in the relevant legislation, in accordance with the request included in the business's interim project activity report, the debt amount will first be deducted from the support amount and transferred to the bank account of the relevant institution/organization, and any remaining amount will be transferred to the business's bank account as a support payment.
- Payment to be made by the business will be transferred from the business's own account to the service provider's account using banking instruments (wire transfer, EFT, credit card, check, promissory note, etc.).
- This must be done. If the payment is made to the service provider by a third party, the bank statement must include information about whose debt the payment was made against, or the date and number of the relevant invoice. If this information is insufficient, and in cases where payments are made with other banking instruments such as checks, promissory notes, and credit cards, the business must also obtain written confirmation from the service provider that the business's debt has been paid.
- In cases where an invoice cannot be issued by the foreign service provider for services purchased abroad, the document proving payment is used as proof of payment.
- Payment for expenses covered by the support program (including deferred payments) must be completed. For installment/deferred payments made with bank credit cards, the payment is considered complete regardless of the due date.
- Article 2 – (2) (Added paragraph: 05/12/2009 – Official Gazette No. 27423, Regulation No. 1) Payments to those employed in workplaces with a facility security certificate within the scope of the Defense Industry Security Law No. 5202 dated 29/06/2004 and in classified facilities within the scope of the Technology Development Zones Law No. 4691 dated 26/06/2001 and to those assigned to perform the duties specified in the State Intelligence Services and National Intelligence Organization Law No. 2937 dated 01/11/1983 and the regulations issued pursuant to this Law are exempt from the obligation to make payments through banks. Bank receipts are not required for personnel expense support payments made to businesses operating in workplaces and facilities that are exempted under the relevant regulation.
- Excluding taxes, social security contributions, and similar legal obligations, support cannot be received from different institutions/organizations for the same expense. It is possible to benefit from the same type of support provided it is within different support programs. However, documents showing the expense can only be used for one support program.
- The Certificate of Domestic Product submitted for the purchased software, which is the subject of the project and approved by the Board, must be valid on the invoice date or the date payment is requested.
- For any document prepared in a foreign language, a Turkish translation prepared by a sworn translator may be required when necessary.
- Açık Kaynak Kodlu Yazılım kullanımı halinde %15 İlave Destek Oranı uygulaması:
- Proje başvurusunda Açık Kaynak Kodlu Yazılım kullanacağını beyan eden ve proje süresi içinde kullanan işletme, Proje Sonuç Raporunda Açık Kaynak Kodlu Yazılım kullandığını beyan ederek ilave % 15 destek oranından yararlanma talebinde bulunabilir. Proje başvurusunda ve sonucunda işletme tarafından Açık Kaynak Kodlu Yazılım kullanıldığı beyan edilmesi ve proje sonunda yapılacak tespitte uygun bulunması kaydı ile personel giderleri hariç olmak üzere, geri ödemesiz destek kapsamında ödenen giderler için destek oranlarına %15 ilave edilerek hesaplanacak tutar geri ödemesiz destek olarak ayrıca ödenir.
- Kurul; proje sonucu ile birlikte, projede Açık Kaynak Kodlu Yazılım kullanılmış olması dolayısıyla %15 ilave destek oranı uygulanması talebini de değerlendirir ve uygun bulursa projede Açık Kaynak Kodlu Yazılım kullanım durumunun tespiti için öğretim elemanı görevlendirilmesine karar verir. Projenin başarısız tamamlanması veya sonlandırılmasına karar verilmesi durumunda, öğretim elemanı görevlendirilmesi için karar alınmaz.
- Within 15 days of notification of the decision, the Implementation Unit will assign two faculty members to determine whether the software is Open Source Software and to evaluate the importance/impact of using Open Source Software in achieving the project's main objectives and expected results, as well as its necessity for carrying out the activities. The same faculty member may be assigned to both topics. The assigned faculty members will prepare the following reports:
- Open Source Software Verification Report: This report verifies that the software and all its modules (excluding ready-made libraries) declared by the company as being used or designed within the scope of the project are open source, comply with the types of Open Source Software eligible for additional support rates, provide a cost advantage compared to other alternative software, are compatible with open source operating systems and databases, and are licensed under an open source license.
- Open Source Software Evaluation Report: This report evaluates the importance/impact of open source software in achieving the project's main objectives and expected results, as well as its necessity for carrying out the activities.
- Faculty members from the computer/software or electrical/electronics departments of universities are assigned to prepare the Open Source Software Detection Report. If the report is positive, faculty members are assigned to prepare the Open Source Software Evaluation Report.
- Support amount calculation:
- %15 ilave destek oranı, personel dışındaki geri ödemesiz destek kapsamında ödemesi gerçekleşen giderler için uygulanır. Daha önce yapılan ödemeler ile geri ödemesiz destek üst limitine ulaşılmışsa %15 ilave destek oranından yararlanma talebinin reddedildiği Uygulama Birimi tarafından İşletmeye bildirilir.
- Ödemesi gerçekleşen desteklerin gider grubu bazındaki toplam tutarları bulunur. Varsa, yerli malı belgesi kapsamında %15 ilave destek oranı uygulanan gider kalemleri için ödenen destek tutarları, bu toplamlardan düşülür.
- The total support amount for each expense group is multiplied by 0.15 to calculate the additional payment amount for each expense group. The total support amount payable, including this additional amount, cannot exceed the total non-refundable support upper limit and the non-refundable support upper limits determined for each expense group. Limits based on sub-items within expense groups are not considered in this calculation.
- The calculated amount is paid separately as non-refundable support.
- The additional payment calculation is made after all eligible non-refundable grants have been transferred to the business account. Upon the business's written request, this calculation can also be made based on the current non-refundable grant amount transferred to the business account. In this case, payments that were deemed eligible but have not yet been paid and are therefore not included in the additional support payment calculation upon the business's request cannot be claimed later.
- %15 ilave destek oranı, personel dışındaki geri ödemesiz destek kapsamında ödemesi gerçekleşen giderler için uygulanır. Daha önce yapılan ödemeler ile geri ödemesiz destek üst limitine ulaşılmışsa %15 ilave destek oranından yararlanma talebinin reddedildiği Uygulama Birimi tarafından İşletmeye bildirilir.
- The types of Open Source Software eligible for the additional support rate are listed below:
- Computer-Aided Design (CAD) Software: These are software programs that can be used to design products using computer and software technologies, incorporating measurement information. Usability is a prerequisite in the design of products for the manufacturing industry.
- Computer-Aided Manufacturing (CAM) Software: These are software programs that utilize computer and software technologies to send production commands to manufacturing equipment and automatically process products on the equipment.
- Enterprise Resource Planning (ERP) Software for the Manufacturing Sector: These are software solutions that utilize computer and software technologies to enable integrated production planning, material requirements planning, manufacturing resource planning, and the management of finance, sales and distribution, purchasing, marketing, and human resources functions within the manufacturing sector.
- Industrial Automation Software: These are software programs that can be used to reduce or partially or fully automate manual operations or controls in manufacturing processes (including stocking and loading) by utilizing mechanical, electronic, and computer technologies.
- Internet of Things (IoT) Technology Software: These are software programs that create the infrastructure for communication between physical objects (machines, robots, vehicles, sensors, actuators, controllers) connected via the internet/intranet/wireless networks, and/or for data transfer from these objects to central databases and cloud systems, enabling actions related to these objects to be implemented as a result of this communication.
- Artificial Intelligence Software in Manufacturing: These are software programs with learning algorithms that enable cyber-physical systems to operate autonomously without human intervention. Usability in the manufacturing industry is a prerequisite.
- Proje sonucunda işletme tarafından Açık Kaynak Kodlu Yazılım kullanıldığının beyan edilebilmesi ve %15 ilave destek oranından yararlanma talebinde bulunulabilmesi için aşağıdaki şartların karşılanması gerekir:
- At least one of the specified types of open-source software must be used by the organization during the project duration to perform project activities that are essential and necessary for achieving the project's main objectives and obtaining the expected results.
- Open source software must offer a cost advantage over other alternative software options.
- Open source software must be compatible with open source operating systems and databases.
- All modules of open-source software (excluding ready-made libraries) must be open source.
- If the company declares in its Project Results Report that it used open-source software, the report will include the following:
- Types of Open Source Software Used
- Names of Open Source Software Used
- Explanations regarding the areas of use of open source software in the project, the necessity of its use, and related activities.
- Justifying the importance and impact of the Open Source Software used in achieving the project's main objectives and expected results.
- The cost advantage that open source software provides compared to other software that can be used as alternatives.
- Compatibility of open source software with open source operating systems and databases.
- Open source license
- Proje başvurusunda Açık Kaynak Kodlu Yazılım kullanacağını beyan eden ve proje süresi içinde kullanan işletme, Proje Sonuç Raporunda Açık Kaynak Kodlu Yazılım kullandığını beyan ederek ilave % 15 destek oranından yararlanma talebinde bulunabilir. Proje başvurusunda ve sonucunda işletme tarafından Açık Kaynak Kodlu Yazılım kullanıldığı beyan edilmesi ve proje sonunda yapılacak tespitte uygun bulunması kaydı ile personel giderleri hariç olmak üzere, geri ödemesiz destek kapsamında ödenen giderler için destek oranlarına %15 ilave edilerek hesaplanacak tutar geri ödemesiz destek olarak ayrıca ödenir.
- Repayment schedule for repayable grants:
- Repayments under the repayable support program will be made in six equal installments over four-month periods, with a 12-month grace period following the project completion.
- If the project completion date changes, the repayment schedule will be revised.
- Bank Guarantee Letter/KGF Guarantee Letter Requirement for Repayable Loans:
- In the case of repayable support, a guarantee equal to the support amount is obtained from the business before the support payment is made.
- Bank Guarantee Letter:
- If a bank guarantee letter is obtained, it must cover a period of at least two months after the final repayment date. However, if the business cannot obtain a long-term bank guarantee letter, a bank guarantee letter with a minimum validity of one year may be accepted.
- A reminder letter is sent one month before the expiration date of the bank guarantee letter, which has a minimum validity of one year. The letter states that the bank guarantee letter must be renewed and submitted to the Implementation Unit no later than five business days before its maturity date.
- The subject line of the Bank Guarantee Letter must state "KOSGEB Support".
- The bank guarantee letter must include the statement: "This guarantee letter will not be used for risk closure or withdrawal without obtaining the written consent of KOSGEB within its validity period.".
- It is essential that the Bank Guarantee Letter is addressed to the business name/title and exactly matches the name/title as it appears in the Trade/Craftsmen Registry Gazette.
- The figures and written expressions specifying the amounts in the Bank Guarantee Letter must be consistent with each other.
- A confirmation letter must be obtained from the relevant bank by the Implementation Unit regarding the Bank Guarantee Letter.
- The Bank Guarantee Letter issued in favor of KOSGEB must be a "Definitive Guarantee Letter".
- If a bank guarantee letter is obtained, it must cover a period of at least two months after the final repayment date. However, if the business cannot obtain a long-term bank guarantee letter, a bank guarantee letter with a minimum validity of one year may be accepted.
- Letter of Guarantee:
- If a letter of guarantee is obtained, it must be dated to cover the last day of the second month following the final repayment date.
- It is essential that the letter of guarantee explicitly states the name of the KOSGEB Support Program and that the name/title of the business exactly matches the name/title as it appears in the Trade/Craftsmen Registry Gazette.
- The figures and written expressions specifying the amounts in the Letter of Guarantee must be consistent with each other.
- The confirmation letter regarding the Letter of Guarantee must have been sent by KGF to the relevant Implementation Unit.
- A certified copy of the "Repayment Schedule" notified to the business, bearing the company's stamp, date, and signature, is sent to KGF by the relevant Implementation Unit.
- If the guarantee letter is amended, a new guarantee letter covering at least the remaining debt amount may be accepted.
- Provisions regarding the ownership of software and hardware procured within the scope of the project:
- Software and hardware purchased with support under this project belong to the legal entity of the business and, for a period of 3 years from the date the commitment is approved by the business via KBS, cannot be sold, leased to any other person, institution/organization, transferred or pledged as collateral. These provisions do not apply to businesses that have ceased operations.
- If time-limited software licensing expenses are supported within the project duration, the business cannot rent or transfer the software to any other person, institution/organization in any way during the supported licensing period; however, whether the software is still in the business's possession after the supported licensing period ends is not considered.
- Business closure, transfer, merger, change of type:
- If the liquidation of the business begins, the business closes, or the project is terminated by the Board during the project period, the support process will be terminated. The situation of the business whose support process has been terminated will be evaluated by the Board. If, based on the information and documents submitted to the Board, it is determined that the termination was due to force majeure or a unavoidable circumstance such as death, serious accident, serious illness, imprisonment, fire, earthquake, flood, theft, financial insufficiency, or similar reasons deemed appropriate by the Board, which prevented the business from operating without intent or gross negligence, then the non-refundable grants will not be requested back, and refundable grants will be collected in accordance with the appropriate procedure. Otherwise, refundable grants will become due and payable on the date of the Board's decision, and the collateral will be converted into cash; non-refundable grants will become due and payable from the payment date and will be collected together with the accrued legal interest.
- In the event of a transfer of ownership, merger with another business, or change of type of the business during the project period, this matter will be evaluated by the relevant Implementation Unit, and a decision will be made regarding the continuation or termination of the project.
Evaluation process:
- Projects found suitable as a result of the review are forwarded by the Implementation Unit to the Evaluation and Decision Board (Board) via the KBS system within a maximum of 30 days for evaluation and decision-making.
- Projects are evaluated by the Board through meetings. The applicant is invited to present their project to the Board. If the applicant does not attend the Board meeting, the project is evaluated based on the Project Application Form and its attachments. The Board may accept or reject the project, or request revisions from the applicant for further evaluation.
- The Board's decision is recorded in the Internationalization Support Program Board Decision Form, signed by the Board members, and registered. The decision is communicated to the applicant by the Implementation Unit via the KBS system within 15 days at the latest. The Board's decision specifies the reasons for rejection or revision of the project. The applicant may appeal the Board's decision regarding the rejection of the project application once, within 15 days of learning of the decision, stating the reasons for the appeal.
- If revisions are requested as a result of the Board's evaluation, the applicant must revise the Internationalization Support Program Project Application Form via the KBS system and obtain approval within the period specified in the Board's decision. Applications from applicants who fail to make the requested revisions within the time frame specified by the Board will be considered rejected.
- Businesses whose project application has been rejected cannot reapply to KOSGEB units for the same project.
- The company whose project application is accepted will receive an Internationalization Support Program Commitment Letter via KBS.
- The commitment letter must be approved by the company via the KBS system within 30 days at the latest from the date of notification of the Board's decision. If the company requests an extension of time to approve the commitment letter, a one-time extension of 7 days will be granted. The request for an extension must be made within 7 days at the latest following the end of the commitment letter approval period. The project of the company that fails to approve its commitment letter within the given time will be considered rejected.
- The date the commitment letter is approved by the company via the KBS system will be considered the project start date.
- If the company does not submit a written request within 30 days of the commitment letter being approved, stating that it does not wish to receive support under the approved project, it will be deemed to have benefited from the support.
For more information and questions:
Implementation Units (Service Center Directorates): https://www.kosgeb.gov.tr/site/tr/genel/mudurlukler
Call Center: 444 1 567
